The NC FAST Provider Portal is currently
undergoing regularly scheduled maintenance.
Regularly scheduled availability is from
6:00 am to 9:00 pm, Monday through Saturday, and from 12:00 noon to 9:00 pm on
Sunday.
The NC FAST Provider Portal is not
available during system maintenance weekends, which are typically the second
weekend of each month.
Provider
Help Desk
Normal Hours of Operation:
Monday – Friday 8:00 am – 6:00 pm
Extended Hours of
Operation during the 1st – 5th of each month:
Monday – Friday 6:00 pm – 9:00 pm, Saturday 8:00 am – 6:00
pm,
Sunday 12:00 pm – 6:00 pm
Closed
State Holidays
Provider Help Desk Phone Number: 919-813-5460
Please
visit the DCDEE website for the most up to date provider readiness materials:
http://ncchildcare.nc.gov/general/mb_NCFAST.asp