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The NC FAST Provider Portal is currently undergoing regularly scheduled maintenance.

 

Regularly scheduled availability is from 6:00 am to 9:00 pm, Monday through Saturday, and from 12:00 noon to 9:00 pm on Sunday.

 

The NC FAST Provider Portal is not available during system maintenance weekends, which are typically the second weekend of each month.

CLICK HERE FOR STABILIZATION GRANTS

 

 

Provider Help Desk

Normal Hours of Operation:

Monday Friday 8:00 am 6:00 pm

Extended Hours of Operation during the 1st 5th of each month:

Monday Friday 6:00 pm 9:00 pm, Saturday 8:00 am 6:00 pm,

Sunday 12:00 pm 6:00 pm

Closed State Holidays

 

Provider Help Desk Phone Number: 919-813-5460

 

Please visit the DCDEE website for the most up to date provider readiness materials:

http://ncchildcare.nc.gov/general/mb_NCFAST.asp




 

 

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